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Return Policy

KOMFY Pet Products is focused on pet and pet owner happiness. KOMFY products can be returned or exchanged with 10 days of the shipping date. See below for more details and conditions.

Exchange/Refund Policy

KOMFY Pet Products will gladly exchange or refund the purchase of any KOMFY product purchased through if returned within 10 days of the shipping date and if the product is returned NEW, in its original condition at the time of purchase, in the original unopened packaging with original tags attached. No exchanges or refunds will be accepted by KOMFY if the KOMFY product packaging has been altered or opened or if the KOMFY product has been used or worn.

To request an exchange or refund, return the NEW product via prepaid USPS mail to the address below within 10 days of the shipping date.

To be accepted by KOMFY your complete name and address must be included on the mailed package and you must state if you want an exchange for a similar KOMFY product or a refund. Allow 2 weeks for processing. The exchange/refund policy is subject to change, for any or no reason, from time to time in KOMFY’s sole discretion without advance notice to its Kritters.


KOMFY Pet Products

P.O. BOX 50079

Long Beach, CA 90815